Our policy lasts for 15 days. If 15 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, you must provide valid proofs terms of email/calls and a clear case study where our service team has been failed for providing the satisfactory services or solutions.
Some types of services packages are exempt from being returned such as Amazon Brand Store, Shopify Design & Development, Product Videos, Search & rescue cannot be returned.
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your details with valid proof. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will be applied to your original method of payment or Bank transfer, within a certain amount of days (usually 14 days ).